Can I send MMEx messages to people who are not on MMEx?

No. A message can only be secure and confidential if it does not leave the MMEx network. Because of this, we have not allowed the ability to send messages via MMEx to external email addresses.

How can I merge duplicate patients?

Patients can be merged as follows:

1.    In the patient list, right click on the patient that you want to merge into
2.    Click on Merge...
3.    Search for the patient you want to merge
4.    Confirm and you are done

Why can't I find a patient I added?

Check to make sure you are viewing the Patients screen and not your Inbox!

How can I add a form to my favourites?

On the Forms page, use the and buttons next to each form in the list to add or remove a form from your favourites list. Forms in your favourites list will appear directly from the Forms tab in the top menu to make for faster and easier accessability.

Why wont my calendar show?

If there is no calendar visible on your MMEx Calendar page, ensure that the check box next to your calendar name (e.g. your name) on the left side of the screen, is selected.

My short appointments appear too small on my calendar to see the details - how can I change this?

On the Calendar page, click Show Preferences and increase the Hour Zoom option.

Why can I only see some of my observation data for a patient?

Observations are filtered by categories, which can be toggled from a drop down box on the top left of the page. The categories are Blood Pressure/Weight, Pathology, VAs, Respiratory and Other.

As more and more types of data are added to the observations from results that come in and any care plans, more pages within each category may appear. Scroll through the pages using the page numbers at the bottom of the table.