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DVA Paperless Billing

Log in to MMEx, click on the Patients tab and select the patient you wish to bill from the list. Click on the Finalise button, top right corner of the page.


Figure 1: Click Finalise to go to the Billing Screen


Figure 2: The Patient Billing Screen

Select DVA Paperless from the drop down list and the treatment location from the new drop down list that pops up below. Select the MBS Items you wish to charge for from the list. You can search for an item or select items from your frequently used items. Click on the Confirm button at the top of the page.

You will now receive this message:

Click on Go there now to continue to the next page.

Alternatively, click on Billing under the Patients tab in the menu.

Expand the options available for the current patient bill by clicking on the icon.

If the current claim at hand is not visible on your screen, check the view toggle drop down list at the top left corner of the page and ensure that the All or Pending views are selected. If the Submitted or Completed views are selected, for example, you will not see your current claim on the screen.

Indicate whether the patient was referred to you by click on the Referral/Request Details button and selecting the appropriate item from the drop down list available.

Some MBS items may have the option here to change the number of patients, if multiple patients were seen at once. To do this, click the Change button, which will only be visible for certain items, in the Patients column next to the item. Enter the number of patients and click Save (see Figure 3).


Figure 3: Your selected MBS items listed

You can enter specific details about the item, such as aftercare, account reference number and time of service (amongst others), by clicking on the More button for that item.


Figure 4: MBS Item Specifics

If you receive a message stating that, 'The patient details were last verified on [date] and the patient was found to be eligible for DVA claiming,' click here for instructions.

You are now ready to claim. Please click on the Print D12165 button to print a copy for the patient to sign.


Figure 5: The bill, ready to claim

All claims made can be assigned to batches. To do this, click on the Batch button (see in Figure 5). You can either select a batch from the drop down list of already existing ones, or create a new batch by typing a name for it in the Create New Batch text box (Figure 6). Click Batch to save.


Figure 6: Batches

Click Medicare Processing to send the claim to Medicare. The payment and processing report will appear automatically.

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