Electronic Referrals to Perth Hospitals using MMEx

There are two ways a referral can be sent:

Directly from your patient management system (MD3, BP, Genie, MedTech32 etc) using a letter template and sending it via email converted by MMEx
As an online web form

Instructions

The MMEx client is installed on a server or workstation by the UWA CSP

This does two things:

It downloads files sent via MMEx so that they can be seen in the incoming investigations of the GP's patient management system
It allows letters, referrals, requests to be sent from the GP's patient management system securely via MMEx

MMEx email accounts are created so that messages can be sent from patient management systems such as MD3, BP, MedTech32 and others.

In your patient management system, addresses for the hospital outpatient departments are added:

Albany Hospital Outpatients	arhop@mmex.gsmhn.com.au
Broome Hospital Outpatients	broomehop@mmmex.gsmhn.com.au
Fremantle Hospital (FHHS) Outpatients	fhout@mmex.gsmhn.com.au
King Edward Memorial Hospital (KEMH) Outpatients	kemhout@mmex.gsmhn.com.au
Princess Margaret Hospital (PMH) Outpatients	pmhout@mmex.gsmhn.com.au
Royal Perth Hospital (RPH) Outpatients	rphout@mmex.gsmhn.com.au
Rockingham General Hospital Outpatients	rhout@mmex.gsmhn.com.au
Sir Charles Gairdner Hospital (SCGH) Outpatients	scghout@mmex.gsmhn.com.au

The referral templates are imported from:

In the letter writer, select the Hospital Outpatient Referral template

Figure 1: Select File > New ...

Figure 2: Select the Hospital Outpatient Referral and click OK
Select the address of the hospital you are referring to e.g. Fremantle Hospital Outpatient

Enter details as prompted

Figure 3: Enter details as per the guide in the table below

Specifically:

Clinic	Specialist area or clinic name e.g. Gastroenterology
Specialist Name (or Any)	Name of specialist if you know it or type Any
Previously Seen By Hospital	Note if the patient has been previously seen at the hospital
Previously refered to clinic/speciality?	Note if the patient has been previously seen at this clinic/speciality
Hospital Reference Number	If known or appropriate
DVA Card Type
Country of Birth
ATSI	Aboriginality
Maiden Name	Other surname
Postal Address	If different from residential address
NOK details Next of Kin details. Essential if patient is under 18
Length of Referral	Default 12 months - select other if this differs
Referral Priority	If priority 0 you must have consulted with a doctor at the hospital and been given an appointment date
Referral Reason	Desired outcome of referral

Complete any other details on the referral. The referral will auto-populate Medications, Medical History and Allergies.
Save referral

Figure 4: Saving the referral - Select File > Save
Send referral by selecting File, Email, Send...

Figure 5: Sending the referral
Select the recipient from the address book (e.g. Fremantle Hospital Outpatients). The email address should be something@mmex.gsmhn.com.au (e.g. fhout@mmex.gsmhn.com.au for Fremantle Hospital)
Click OK

Figure 6: If this message appears, select Yes
An email will open up. IMPORTANT: Select the MMEx account then press Send

Figure 7: Selecting the MMEx account

Figure 8: Click Send
Note that Outlook or your email client may need to be running for the email to be sent