Sending Electronic Referrals via MMEx to a Medical Specialist
Several specialists in Perth are now preferring to receive referrals electronically via MMEx rather than by fax. If a specialist has expressed this to you, follow these instructions to electronically send your referrals.
First, the MMEx client must be installed on a server or workstation by the UWA CSP
This does two things:
- It downloads files sent via MMEx so that they can be seen in the incoming investigations of the GP's patient management system
- It allows letters, referrals, requests to be sent from the GP's patient management system securely via MMEx
MMEx email accounts are created so that messages can be sent from patient management systems such as MD3, BP, MedTech32 and others.
Instructions for MD3
Go into the Address Book and add your Specialist's contact details and MMEx email address into your contacts. Their MMEx email address will be their mmex user name followed by @mmex.gsmhn.com.au
Open the patient record and select the Letter Writer from the Tools tab in the top menu.
Next click File > New and select your specialist's referral template from the list in the box that pops up. Click OK.
You will then be prompted select the addressee (the specialist you are sending the referral to) and to complete the patient referral details.
Click OK.
Click File > Print to print a copy to sign and give to the patient.
Next save the referral to your Patient Letters section by clicking File > Save (Figure 1). You can then re-print the referral at any time by opening the patient record and selecting Letters. The referral will be listed as per the date it was requested.
Figure 1: Saving the referral - Select File > Save
Send the referral by selecting File > Email > Send... or by clicking on the yellow icon at the top of the page (Figure 2).
Figure 2: Sending the referral
In the name field select the specialist you are sending the referral to. The MMEx email address will automatically load. The email address should be something@mmex.gsmhn.com.au (e.g. heartcare@mmex.gsmhn.com.au for Heart Care WA). Click Send letter as and then select Attachment.
Click OK.
Figure 3: If this message appears, select Yes
An email will open up. IMPORTANT: Select the MMEx account then press Send
Figure 4: Selecting the MMEx account
Figure 5: Click Send
** Note that Outlook or your email client may need to be already running for the email to be sent
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